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Senior Solutions Specialist

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VEERUM is committed to visualization, centralization, and optimization of asset data. Team members will be provided a SOLID work environment, including support, optimism, listening, innovation and dedication. We are searching for a Senior Solutions Specialist - Digital Twin to be focused on delivering client value by understanding our clients’ needs, serving as a subject matter expert on VEERUM’s technology solutions, and leading successful client engagements while ensuring the security of the client’s data.

The day-to-day activities of the Senior Solutions Specialist will include:

  • Be a single point of client facing contact for the Solutions Team on designated clients.

  • Mentor, coach and coordinate more junior Solutions Team members and assist with new employee onboarding.

  • Actively monitor how the client data is loaded, transmitted, stored and manipulated to ensure its confidentiality (only authorized users), integrity (no loss of accuracy or functionality) and availability (no loss of data)

  • Coordinating with Solution Specialists and development team and troubleshooting any program obstacles to implement and deliver on client commitments.

  • Ensuring data security and client confidentiality.

The right candidate will demonstrate the following qualifications on their resume:

  • A post-secondary degree, diploma or advanced certification in Computer Science with a focus on Geographic Sciences as Geomatics, GIS, 3D Development, or similar

  • At least 3 -5 years demonstrated experience in a SaaS focused industrial software company or similar as part of the client facing support or success team role.

Additional qualifications that would be considered strong assets include:

  • Experience or knowledge in Agile Software methodology as it pertains to client use case discovery, user story development and implementation.

  • Demonstrated experience in a team environment where you were leading, mentoring or coaching junior employees.

  • Field experience or demonstrated knowledge of modern reality data capture sensors, methodology and post processing of such data.

  • Safe Software (FME) experience in workflow creation and management

VEERUM offers:

  • A team built on the foundation of trust

  • A competitive salary and bonus program

  • Health and dental benefits

  • Time off that supports work / life integration

  • Flexible remote work environment

To Apply

Please upload your cover letter and resume (in one document). While we appreciate all resumes, only those deemed qualified by the hiring manager will be contacted.

At VEERUM, we represent a diverse workforce, and are proud to provide equitable and inclusive opportunities that support belonging. We encourage all applications who are legally able to work in Canada to apply!

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