top of page

What is a digital twin?

And other frequently asked questions

Here are the most frequently asked VEERUM DigitalTWIN questions and answers. If you'd like to learn more, join one of our bi-weekly live demos and we'll be happy to dig into your specific use cases and challenges. 



What is a digital twin? 

Gartner defines a digital twin as a digital representation of a physical entity or system. VEERUM DigitalTWIN does this by connecting asset information to a 3D model of your asset, project, facility, site or module.


How do I get started?

As a visual data aggregator, all we need to get started is a visualization of your asset. This could be an existing CAD model, reality scan, 360 photos, 3D Tiles, or even a satellite image. Many times, our clients are surprised by the amount of visual data they already have. We then collect data from your systems and transfer it to VEERUM DigitalTWIN including 2D/3D CAD, drone data, laser scans, 3D Tiles, photos, and Excel spreadsheets. A foundational digital twin of your existing data will be created within 48 hours.

I have an old asset with no CAD model. Do I need a CAD model to implement your solution?

No, VEERUM DigitalTWIN provides visual context to your legacy assets with just a laser scan, and options to view your data in point cloud for engineering use cases or 3D Tiles for use cases that demand more photorealistic imagery. It allows you to connect tags from an enterprise asset management system to a specific geolocation within a reality scan. Digitize existing facilities without a CAD model, enabling seamless data visualization and contextualization. Learn more about VEERUM DigitalTWIN.

What industries do you serve?

We work with a variety of industries such as construction, mining, utilities, oil & gas, energy, manufacturing, agriculture, and environmental.

What type of reality capture data can you ingest?












VEERUM DigitalTWIN can ingest all types of reality scan data including LiDAR scans, drone scans, photogrammetry, 3D Tiles, 360 photos, and more! It depends on what use cases you and your organization determine to drive the most value. In the example above, our client used a mobile mapping scanner to capture the facility. This scanning method can be used by anyone and does not require survey subject matter expertise. The entire facility was captured in less than 1 hour, and uploaded to VEERUM DigitalTWIN in under 48 hours.

What type of design data can you ingest?

VEERUM DigitalTWIN converts your 2D or 3D design files into a point cloud or mesh format for simple viewing in our cloud-hosted application. Point clouds are used for more engineering use cases where precise measurements are most important. 3D Tiles are more photorealistic and can be used to read nameplates, enable remote inspections, or virtual site visits. Users can toggle between these two views if there are required use cases for both. VEERUM DigitalTWIN enables your team to load large design files on consumer-grade laptops over a simple internet connection.

Does VEERUM DigitalTWIN integrate with existing enterprise resource planning (ERP) solutions like SAP? 

Yes, VEERUM DigitalTWIN integrates with your existing ERP solutions to elevate your asset data to the entire organization with a single enterprise subscription. This enables you to elevate your existing data to the entire organization via a simple to use 3D visualization application with powerful analytic tools.

Is there any additional application, IT infrastructure, software, or hardware that I will need in order to incorporate VEERUM DigitalTWIN into my organization?

No, VEERUM DigitalTWIN is a fully cloud-hosted web application that only requires using a consumer-grade desktop, laptop or tablet and an internet connection.

My data is sensitive, what measures do you take with regards to data security?

Information integrity is preserved by aggregating data directly from source systems (e.g. via API) and ensuring that data cannot be edited nor manipulated in any way. VEERUM DigitalTWIN actually helps expose and remediate information quality issues and gaps during the data aggregation phase. Information security is the most important pillar of our solution. Several technical security solutions and process related controls are in place to protect your data, such as 3rd party cyber security penetration tests, SOC 2 Type I and II compliance, and ISO 27001 compliance. Learn more about the measures we take to ensure your data is protected and secure from our Trust Centre.

Where is the data hosted?

The data is hosted in Amazon Web Services.

How is my data uploaded?

VEERUM DigitalTWIN makes it as easy to sync data between your existing data stores and our cloud hosted solution. Your organization can leverage configurable workflows that work with your existing data sources and digital investments. These workflows can grow with your digital transformation strategy as your team transitions from on-site to off-site operations.

Options include: 

  • Drag and drop into a secure AWS S3 bucket or other 3rd party cloud provider (e.g. DropBox, Box, ShareFile, Azure, GCP, IBM Cloud) 

  • Seamless transfer and integration with your own 3rd party cloud storage service

  • API: VEERUM can connect to any 3rd party API to integrate data between source systems and VEERUM

How do I link my data with VEERUM DigitalTWIN?

Use VEERUM DigitalTWIN deep linking solution called V-Link. Connect asset data to persistent geolocations in the application.

Do you provide data capture services?

As a SaaS provider and digital transformation consultant, VEERUM DigitalTWIN does not provide data capture services. VEERUM DigitalTWIN specializes in integrating all existing visual and rich asset information in the context of a 3D viewer. If you don’t have any visual data sets to integrate, we have partnerships with industry leading data capture companies who can guide you through your data capture strategy that meets your use case requirements.

How often can I update my reality scan?

VEERUM DigitalTWIN can update your 3D models at any cadence your asset requires. We have uploaded daily drone flights for clients undergoing large capital construction projects, enabling daily digitally verified progress reports. These reports can identify schedule slip, confirm contractor completion reports, and diagnose bottlenecks before they impact reality.

What is a point cloud? 

A point cloud is a set of data points in space. The points represent a 3D shape or object. Each point has its set of X, Y and Z coordinates. Point clouds are generally produced by 3D scanners or by photogrammetry software, which measure many points on the external surfaces of objects around them.This technology enables VEERUM to load large design files on consumer-grade laptops over a simple internet connection.

What are 3D Tiles?

3D Tiles have gained significant popularity in recent years as they provide a scalable, standardized format for streaming large 3D geospatial and design datasets. VEERUM currently supports textured mesh file formats including Context Capture, Agisoft Metashape, and RealityCapture 3D tiles.

What kind of onboarding and training support do you provide?

At VEERUM, we provide you with more than just access to our technology. A dedicated solution specialist provides your team with end-to-end support, including geospatial expertise, analysis, reporting, and more. There is comprehensive documentation and training guides for self-based learning, as well as ongoing technical support.

What is a digital twin? Image of reality capture types.

What our clients say about VEERUM

Untitled design (2).png

"Having access to all this traditionally siloed data has been extremely powerful for us. VEERUM is a foundational tool within our toolset."

Senior Business Analyst, ExxonMobil

"The VEERUM digital twin has allowed our geographically dispersed team to collaborate and analyze very large point cloud datasets."

Principle Applied Technology, BHP

"VEERUM's digital twin allowed us to rig up our frac trees, manifolds, and connection to wells, safely, efficiently, accurately—in half the time it used to take."

Production Engineer, GE

"With VEERUM, we can build our maintenance plan around reality. The built visualization is then used to provide training for the rest of the organization, so our ROI has already skyrocketed way beyond the maintenance space."

Senior Business Analyst, ExxonMobil

"VEERUM has greatly improved productivity while reducing our costs and unnecessary field exposure."

Executive VP,
Jupiter Resources

We leveraged VEERUM to help us engineer an innovative well pad construction program. For our client we reduced wellhead capital costs by 30% and site installation costs by 43%.

Project Director, Wood

"When I log into VEERUM, I have all this data coming to me at once... but it's contextualized. It makes sense. It's data I didn't have access to before. It's been extremely powerful for us."

Senior Business Analyst, Imperial Oil

"We don't have CAD models. They don't exist. We didn't keep them up to date, and how we don't need to ever again."

Senior Business Analyst,
Imperial Oil

"We've removed countless hours of calls and driving to sites for confirmations."

Executive Vice President,
Jupiter Resources



Featured in logos (300 × 300 px).png

Drive real world results with VEERUM DigitalTWIN

Reduce carbon emissions


Minimize car and plane travel and operate more sustainably with VEERUM. 

Reduce site exposure


Eliminate the need for many physical site visits. 

Reduce inspection costs


Enable remote inspections and data contextualization.


Achieve safe, efficient, and sustainable operations with VEERUM DigitalTWIN

bottom of page